Guidance of product, service

Important news about product security

Important news about product

  1. When safety device (short circuit block container, kanoboriboshiki) works

    When safety device (short circuit block container, kanoboriboshiki) works, and hot water is not boiled, please contact we call center or maintenance trust shop of house ino area without it carrying out an easy activity reset or that electric shock and fire occur when we reboot without dissolving movement cause as it is thought.

  2. About apparatus using long term

    We would appreciate your receiving check (payment) for a long term (around ten years) as malfunction by deterioration of function parts and consumption parts may occur about apparatus using.

  3. About request for use of designated repair parts

    When exchange of parts such as expendable supplies is necessary, we would appreciate your using our designated parts.

Contact

yunokakorusenta

0120-911-365 call charge for free

Correspondence time from Monday to Saturday by the staff
9:00-17:00

Other than description of reception hours top time with answering machine,
Sundays and holidays

Request of repair, inquiry about products, please call to the toll free number mentioned above.