Guidance of product, service
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Guidance of product, service
Important news about product security
To all of you favorite with yunoka electricity water heater
News and request for free check, repair (parts exchange) of electric water heater
Thank you very much for usually using our product habitually.
Well, it was revealed that we might extremely rarely progress for damage by a fire from socket connection part depending on the socket installation situation of wiring joint of heater relay and progress condition of aged deterioration in "yunoka electricity water heater SM830DB-C177, SM837DB-C178, SM846DB-C179, SM855DB-C180, SM830DB-F01, SM837DB-F02, SM846DB-F03, SM830RB-F04, SM837RB-F05, SM846RB-F06, SM846D-G01" which we produced from 1996 (Heisei 8) through 2000 (Heisei 12).
We perform press announcement and news in main newspapers dated notice, April 26, the same year on our homepage on April 25, 2008 and carry out check, repair with every effort while having your cooperation currently and reach 97.2% by September 30, 2025.
Therefore, we announce second request for customer who is not aware and it follows and visits customer's house and carries out free of charge check, repair (parts exchange) of product to be for.
To contact information following with product which I am sorry to trouble you, but have confirm maker name, article number of electricity water heater, and is for owner of occupied customer, apartment complex, manager in the case of setting, errand please let know. Customer of errand can use product except the following target article number in peace sequentially.
We sincerely apologize for causing all of the habitual use trouble very much.
We would appreciate your understanding and cooperation.
In addition, employee of us which visit customer's house and our company concerned carries identification card.
Article number of target product
Production period: It is made in Kyushu Transformer for from September, 1996 to October, 2000
| Form | Article number indication point | Target article numbers |
|---|---|---|
| Round shape D3 Square shape D3 Square shape R2 |
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Round shape D3 Square shape D3 Square shape R2 |
| Floor lower die | ![]() |
SM846D-G01 460 L in capacity |
Contact
yunokakorusenta
0120-911-365 call charge for free
Correspondence time from Monday to Saturday by the staff
9:00-17:00
Other than description of reception hours top time with answering machine,
Sundays and holidays
Request of repair, inquiry about products, please call to the toll free number mentioned above.

