Guidance of product, service

Important news about product security

To all of you favorite with yunoka electricity water heater

News and request for free check, repair (parts exchange) of electric water heater

Thank you very much for usually using our product habitually.

Well, it was revealed that we might extremely rarely progress for damage by a fire from socket connection part depending on the socket installation situation of wiring joint of heater relay and progress condition of aged deterioration in "yunoka electricity water heater SM830DB-C177, SM837DB-C178, SM846DB-C179, SM855DB-C180, SM830DB-F01, SM837DB-F02, SM846DB-F03, SM830RB-F04, SM837RB-F05, SM846RB-F06, SM846D-G01" which we produced from 1996 (Heisei 8) through 2000 (Heisei 12).
We perform press announcement and news in main newspapers dated notice, April 26, the same year on our homepage on April 25, 2008 and carry out check, repair with every effort while having your cooperation currently and reach 97.2% by September 30, 2025.

Therefore, we announce second request for customer who is not aware and it follows and visits customer's house and carries out free of charge check, repair (parts exchange) of product to be for.
To contact information following with product which I am sorry to trouble you, but have confirm maker name, article number of electricity water heater, and is for owner of occupied customer, apartment complex, manager in the case of setting, errand please let know. Customer of errand can use product except the following target article number in peace sequentially.

We sincerely apologize for causing all of the habitual use trouble very much.
We would appreciate your understanding and cooperation.
In addition, employee of us which visit customer's house and our company concerned carries identification card.

Article number of target product

Production period: It is made in Kyushu Transformer for from September, 1996 to October, 2000

Form Article number indication point Target article numbers
Round shape D3
Square shape D3
Square shape R2
Round shape D3, square shape D3, square shape R2

Round shape D3
SM830DB-C177 300 L in capacity
SM837DB-C178 370 L in capacity
SM846DB-C179 460 L in capacity
SM855DB-C180 550 L in capacity

Square shape D3
SM830DB-F01 300 L in capacity
SM837DB-F02 370 L in capacity
SM846DB-F03 460 L in capacity

Square shape R2
SM830RB-F04 300 L in capacity
SM837RB-F05 370 L in capacity
SM846RB-F06 460 L in capacity

Floor lower die
Floor lower die
SM846D-G01 460 L in capacity

Contact

yunokakorusenta

0120-911-365 call charge for free

Correspondence time from Monday to Saturday by the staff
9:00-17:00

Other than description of reception hours top time with answering machine,
Sundays and holidays

Request of repair, inquiry about products, please call to the toll free number mentioned above.